Satisfaction Survey Results
June 29, 2024
Auteur

Thank you for your participation and for the trust you have shown us through your responses.

We will:

  • Offer compensation for participation in the CILs, with a mix of AA, BTA, and BTB for 2025

  • Launch the project for a new website

  • Clarify in the ECIL specifications that AT is performed at pH 7

  • Consider drafting a Safety Data Sheet (SDS)

We cannot:

  • Guarantee a product line with reference values for SO₂, IPT, and tartaric acid: feasibility and stability issues

  • Adjust or create a product line for the copper parameter

  • Guarantee reference values for D-lactic acid and sorbic acid for amino acids (AA): low demand

  • Have a higher malic acid content (around 5 g/L): impossible given the results at 3 g/L. Furthermore, your enzyme kits do not go beyond 3 or 4 g/L

We remind you that:

  • Several reference samples are blends of white, rosé, and red wines

  • You have a copper value for BTA and BTB

  • The SW range corresponds to the former IR range (SW10 is a sweet wine and SW30 is a blend of must and sweet wine) --> of interest to VFA

  • We do not have a Safety Data Sheet (SDS)

  • We guarantee the reference values upon opening the product and verify stability throughout the shelf life

  • The difference between BTA and BTB: a single quality control check, two different formats

  • We no longer provide a summary sheet that could cause confusion with the various lots on sale

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